Which of the following types of Genesys Cloud CX groups can be created by any Genesys Cloud User?

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The type of group that can be created by any Genesys Cloud User is the personal group. Personal groups are meant for individual users to manage their contacts and collaboration preferences, making them more accessible for any user without requiring administrative privileges or special permissions. They facilitate easy connections and communication among users who may want to work together on various tasks or projects.

In contrast, the other group types, such as social, official, and collaborative, typically have restrictions on who can create them. These groups often require specific roles or permissions within the organization, thereby limiting their creation to certain users or those with administrative responsibilities. This ensures that more formal or structured groups align with organizational policies and governance.

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