Which of the following are required when creating a callback in Genesys Cloud?

When creating a callback in Genesys Cloud, providing a callback number is essential. The callback number is the phone number that the system will use to contact the person who is requesting the callback. This number is crucial because it ensures that the call can be placed to the correct individual at their preferred contact point. Without a valid callback number, the system cannot complete the callback process, making it a necessary component of the callback configuration.

While other elements, such as the callback scheduled time, callback agent, and queue ID, can enhance the functionality and scheduling of the callback, they are not strictly required for the basic operation of initiating a callback request. The callback number is fundamental to the system's ability to execute the callback effectively.