Which of the following allows users with a specific role to perform certain tasks in Genesys Cloud?

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The concept that allows users with a specific role to perform certain tasks in Genesys Cloud is centered around permissions. Permissions define what actions a user can take or what resources they can access within the platform. These permissions are integral to managing security and functionality in Genesys Cloud.

When a user is assigned a role, that role is associated with a set of permissions that dictate the capabilities of that user. For instance, a user in a manager role may have permissions to modify settings and access sensitive data, while a user in a support role may have limited access to only the necessary tools. This structured approach ensures that users have the appropriate level of access based on their responsibilities, helping to maintain both operational efficiency and security.

Other concepts, such as client IDs, authorization codes, and roles, serve different purposes within the architecture of Genesys Cloud. Client IDs identify applications or services accessing the system, authorization codes are typically utilized in the OAuth flow for authentication, and roles themselves are collections of permissions, not the permissions that determine what tasks can be performed. The clear relationship between permissions and roles is what makes permissions the correct answer in this context.

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