Which license allows for the use of advanced analytics features in Genesys Cloud?

The license that enables the use of advanced analytics features in Genesys Cloud is indeed Genesys Cloud 3. This licensing tier is specifically designed to provide businesses with more complex functionalities, including comprehensive analytics capabilities that allow organizations to gain deeper insights into their operations, customer interactions, and performance metrics.

Advanced analytics can involve features such as data visualization, reporting tools, and predictive analytics that help in making informed business decisions. Such tools are crucial for organizations looking to enhance customer experience and optimize operational efficiencies, which Genesys Cloud 3 supports effectively.

The other licensing options typically offer more basic features or functionalities that do not encompass the advanced analytics capabilities provided in Genesys Cloud 3. Thus, for businesses aiming to leverage detailed analytics for strategic decision-making, Genesys Cloud 3 is the appropriate choice.