What service can you use to view Genesys Cloud status updates on topics such as user status changes, document uploads, or incoming calls?

The Genesys Cloud Notifications Service is specifically designed to provide real-time updates and notifications regarding various events within the Genesys Cloud environment. This service allows users to monitor and receive alerts on important occurrences, such as user status changes, document uploads, and incoming calls. By leveraging this service, users can stay informed about changes that may impact their operations or the customer experience.

This functionality is crucial for organizations that rely on timely information to manage interactions effectively, ensuring that teams can respond to events as they happen. Additionally, the Notifications Service integrates seamlessly with other parts of the Genesys Cloud platform, enabling a cohesive experience for users.

The other options offer different functionalities: the Development Center Service is mainly focused on building and managing applications; Genesys Cloud APIs primarily facilitate integration and interaction with the platform programmatically; and Channel Subscriptions serve to subscribe to specific channels for various events. However, none of these alternatives are specifically designed to provide comprehensive status updates across multiple event types like the Notifications Service does.