What happens if no web chat schedules are defined?

If no web chat schedules are defined, the system will treat the web chat as being available around the clock, effectively operating 24/7. This means that customers can initiate a chat at any time, regardless of whether specific business hours have been established. The absence of defined schedules signifies that there are no limitations on when agents are available to respond to web chat inquiries.

This option emphasizes the flexibility of the system in accommodating customer needs at any hour, which can be particularly beneficial for businesses with a global customer base or varying client time zones.