What does the Genesys Cloud delivery model allow in terms of deploying changes?

The Genesys Cloud delivery model is designed for agility and efficiency, enabling organizations to deploy small batches of changes frequently. This approach allows for rapid iteration and immediate feedback on changes, which is essential in today’s fast-paced technology environment.

By deploying small batches of changes, teams can minimize the risk associated with larger, more complex updates. It facilitates easier troubleshooting and allows for more immediate adjustments based on user experience and performance metrics. Additionally, this continuous deployment model helps maintain system stability and keeps the platform up to date with the latest features and fixes.

In contrast, deploying large batches of changes could potentially introduce significant risks and complications, particularly if an issue arises during deployment. Limiting changes to specific user groups or only deploying during maintenance windows could hinder the flexibility and responsiveness that the Genesys Cloud delivery model seeks to provide. Therefore, the emphasis on small, frequent changes encapsulates the core of a modern, cloud-based deployment strategy.