The Genesys Cloud platform processes more than two billion API requests per week and automatically does what to meet customer demand?

The correct response indicates that the Genesys Cloud platform is designed to automatically scale to accommodate customer demand. This is essential for maintaining performance and ensuring that the system can handle varying loads, particularly when it processes an impressive volume of over two billion API requests weekly.

Scaling refers to the ability of the platform to adjust its resources dynamically. When user activity increases, such as during peak times, the platform can allocate more resources to ensure that services remain fast and reliable. Conversely, during low-demand periods, it can reduce resources to optimize costs without sacrificing performance. This flexibility not only enhances the user experience but also ensures that operational efficiency is maintained across different usage scenarios.

In contrast, other choices like declining, improving, or limiting do not accurately capture the platform's proactive capability to adjust resources in response to varying levels of demand. Declining would imply a decrease in service availability, while improving suggests enhancements that might not relate directly to real-time scaling. Limiting would suggest restrictions on service, contradicting the goal of meeting customer demand effectively. Hence, scaling is the most fitting description of how the Genesys Cloud platform addresses fluctuating workloads.