If no schedules are set, web chat will default to what?

When there are no schedules configured for web chat, the system defaults to being "Always on." This means that the web chat feature is available for customers to use at any time, regardless of day or hour. This default setting is designed to ensure that customers can reach out for assistance whenever they need it, enhancing accessibility and supporting user engagement.

This behavior allows businesses to be responsive to customer inquiries without limitations, thereby improving customer service. It is particularly beneficial for businesses with global operations, as it accommodates different time zones and customer needs.

In contrast, other options suggest specific schedules or restrictions that would limit the availability of the chat service, which would not apply in the situation where no schedules have been set.